Privacy Policy

Privacy Policy

Last updated: April 24, 2026

Welcome to the Privacy Policy of Vienstil. We are committed to protecting your personal information and being transparent about how we collect, use, and safeguard your data. Please read this policy carefully before using our website or placing an order.

This policy applies to customers in the United States and, where applicable, California residents exercising rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA).

1. Data Controller

Store name: Vienstil
Legal company name: Worldwide Apparel Group LLC
Registered address: 2106 House Avenue, Suite 614, Cheyenne, Wyoming 82001, United States
Email: support@vienstil.com

2. Information We Collect

We collect personal information when you visit our website, place an order, or contact us. The types of data we may collect include:

2.1 Information You Provide

  • Full name
  • Email address
  • Billing and shipping address
  • Payment information (processed securely by our payment providers — we do not store full card details)
  • Order history and preferences
  • Messages sent to our customer support team

2.2 Information Collected Automatically

When you visit our website, certain technical information is automatically collected and stored in server log files. This may include:

  • Pages visited on our website
  • Date and time of access
  • Volume of data transferred
  • Referring URL
  • Browser type and version
  • Operating system
  • IP address (truncated or anonymized where technically possible)

3. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders
  • Send order confirmations and shipping updates
  • Respond to your inquiries and customer service requests
  • Improve our website, products, and shopping experience
  • Detect and prevent fraud or unauthorized transactions
  • Comply with applicable legal obligations
  • Send marketing communications (only with your consent, where required)

4. Google Analytics

We use Google Analytics to analyze website usage and improve our store's performance. Google Analytics uses cookies and similar technologies to collect information about how visitors use our site (e.g. pages viewed, time on site, interactions). Your IP address may be processed in a truncated or anonymized form where technically possible.

Information generated by Google Analytics may be transmitted to and stored on Google's servers. For more information about how Google processes your data, please visit https://policies.google.com/privacy.

You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.

5. Cookies

We use cookies and similar technologies to enhance website functionality, improve user experience, and analyze site performance. Cookies are small text files stored on your device that help us recognize your browser and remember certain settings.

Types of Cookies

  • Essential cookies: Required for the website to function (e.g. shopping cart, checkout). Cannot be disabled.
  • Analytics cookies: Help us understand how visitors use our site (e.g. Google Analytics).
  • Marketing cookies: Used to deliver relevant advertising based on your browsing behavior.

You can manage or disable cookies at any time through your browser settings. Instructions for common browsers:

Please note that disabling certain cookies may affect the functionality of our website and your shopping experience.

6. Sharing Your Information

We do not sell your personal information. We may share your data with trusted third parties only where necessary to operate our store, including:

  • Payment processors (e.g. Visa, Mastercard, American Express) — to securely process transactions
  • Shipping carriers — to fulfill and deliver your orders
  • Shopify Inc. — our e-commerce platform provider, located at 151 O'Brien Street, Ottawa, Ontario, K2P 2L8, Canada
  • Analytics providers (e.g. Google Analytics) — to analyze site performance
  • Legal authorities — where required by law or to protect our rights

All third-party providers are required to handle your data in accordance with applicable privacy laws and our data processing agreements.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, including:

  • Order data: Retained for a minimum of 7 years to comply with applicable tax and accounting obligations.
  • Customer account data: Retained until you request deletion or close your account.
  • Marketing data: Retained until you unsubscribe or withdraw consent.

8. Your Rights

United States (California Residents — CCPA/CPRA)

If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA):

  • The right to know what personal information we collect, use, disclose, or sell.
  • The right to delete your personal information, subject to certain exceptions.
  • The right to correct inaccurate personal information.
  • The right to opt out of the sale or sharing of your personal information.
  • The right to non-discrimination for exercising your privacy rights.

To exercise your rights, contact us at support@vienstil.com.

All US Residents

Regardless of your state of residence, you may contact us at any time to request access to, correction of, or deletion of your personal information. We will respond to all requests in accordance with applicable law.

9. Data Security

We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect your data against unauthorized access, loss, misuse, alteration, or disclosure. Our website is protected by a valid SSL/TLS certificate, ensuring that all data exchanged between your browser and our server is encrypted.

Please note that no data transmission over the internet can be guaranteed as completely secure.

10. Children's Privacy

Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us at support@vienstil.com and we will delete it promptly.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in legal requirements, our business practices, or our services. The current version will always be published on this page, and the "Last updated" date will be adjusted accordingly. We encourage you to review this policy periodically.

Company Information

Store name: Vienstil
Registered address: 2106 House Avenue, Suite 614, Cheyenne, Wyoming 82001, United States
Email: support@vienstil.com

Related Policies

Terms of Service | Shipping Policy | Return & Refund Policy | Payment Policy

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